Charmer: AI Voice Chat Privacy Policy


We take your privacy very seriously and put your safety first. This Privacy Policy details how we collect, use and disclose your information when you use this application. We are committed to protecting the confidentiality and security of this information and only use it to optimize and improve our services to ensure that your experience is enhanced. This information is only used to improve our services and will not be used or shared beyond the scope of this Privacy Policy without your explicit consent. By using our services, you agree that we will process your information in accordance with the contents of this Privacy Policy and agree that we will process your information in accordance with the terms.



1. Information Collection and Use


What and how the information we access or collect is used


Rest assured that we will never collect any information that could reveal your online activities. While we may ask for certain personally identifiable information when providing services, this data is primarily used to enhance our services. This includes, but is not limited to, information such as device model, device identification codes (like IMEI and SN), Android system version, software version, network operator, and other device-related data. Additionally, we may collect details such as the type of mobile device, user-related identifiers (such as account ID, account number, or account name), mobile operating system version, and application-related information. It is important to emphasize that this information is solely used for technical and service optimization purposes and will not be used to personally identify you. Rest assured that we do not collect any personal information that could directly or indirectly identify you.



How we use the information?


We collect your information to keep in touch with you and to continuously improve our services and the performance of our AI models to ensure that you have a better user experience. Please rest assured that your information will not be used for any other purpose, and we will never sell or share any information collected with third parties for commercial purposes. If an error occurs when using this application, we will record the relevant error information in the log data, including data services and the time of your device. These log data may include your device Internet Protocol (IP) address, device name, operating system version, service usage time, and other statistics. Collecting this information helps us solve crash and application unresponsiveness (ANR) problems more effectively, improve service quality, and further optimize your user experience. We will handle your information very carefully to ensure that it is only used to improve services and solve problems.


1. Improve our services and enhance the performance of AI models;

2. Better fixes for ANRS and crashes;

3. Application usage statistics to assist in developing products and services;

4. Contact us for help, feedback;

5. Other purposes related to our business



2. How do we protect your information?


We attach great importance to protecting the confidentiality of your information, so we have taken a series of strict security measures to ensure the safety of your personal information. We use a secure server and encrypt the transmission of all sensitive information through Secure Sockets Layer (SSL) technology. However, please be aware that no method of transmission over the Internet and electronic storage is 100% secure, and we cannot guarantee absolute security. However, we are committed to taking all possible measures and steps to maximize the prevention of any security breaches. Our goal is to provide you with the safest possible use environment, and we will continue to monitor and update our security measures.


3. How do we use'cookies'?


Cookies are files containing small amounts of data, usually used as an anonymous unique identifier. This information is sent to your browser from the websites you visit and stored in your device's memory.The Service does not explicitly use these "cookies". However, this application may use third-party code and libraries that use "cookies" to collect information and improve its services. You can choose to accept or decline these cookies and know when a cookie is being sent to your device. If you choose to reject our cookies, you may not be able to use some parts of the Service.


4. Third-party partners PRIVACY POLICY


The Service may contain links to other websites and advertisements from other companies. If you click on a third-party link, you will be directed to that site. We do not collect information about you from third parties, but please note that these external sites are not operated by us. Therefore, we strongly recommend that you review the privacy policies of those websites. We have no control over, and are not responsible for, the content, privacy policies, or practices of any third-party sites or services.


5. PERMISSION


We request some permissions in order for our application to function properly:


android.permission.INTERNET:

Allows applications to open network sockets.


android.permission.RECORD_AUDIO:

Record sound through the microphone of your phone or headphones.


android.permission.MODIFY_AUDIO_SETTINGS:

Modify sound settings information.


com.android.vending.BILLING

Integrating Google Pay allows apps to make in-app purchases through the Google Play Store's billing service.




6. Advertise


We may use third-party advertising service providers to show you advertisements to help support and maintain our Services.

Our application uses Admob as the advertising provider.

Advertising providers want to display advertisements that are relevant to you. If you need to know more about it, have a look and check the following links:

https://support.google.com/admob/answer/6128543?hl=en

With your permission, advertising providers may use personal data to enhance your advertising experience.


7. Changes To Our Privacy Policy


We may modify this Privacy Policy from time to time to reflect changes in its services or to reflect changes in privacy regulations. You can always get the latest Privacy Policy by checking this page to understand how information is collected, used and stored. Please note that we are not obliged to notify you of any changes to the Privacy Policy one by one. These changes will be effective immediately after they are posted on this page.


8. Feedback


If you have any questions or concerns about this Privacy Policy or require further information, please contact us at email: [email protected],We value your feedback and are committed to ensuring you are fully informed of our privacy policy.